Water and Sewer Utility

Water FAQs

WATER - Frequently Asked Questions

Q:  What is the process for having water and sewer services installed? 

A:   Please contact the County Office to set up your account.  If you have any changes to your account or transfer of service, just give the office a call.  Please refer to the Water and Sewer Bylaw information for details.

Q:  How do I get my water tested?

A:   You can contact the Kitscoty Health Unit at 780-846-2824 for a water test.  Click here for more information on the process with Alberta Health.

Q:  Who is responsible for water and sewer problems (back ups, leaks) on my property?

A:   The County is responsible for repairs on main water and sewer lines as well as service lines up to the property line. Any cost for repairs from the property line to the home are the homeowner’s responsibility. If your sewer line is backed up, please contact a plumber. They will have the appropriate tools to determine where the line blockage/break is located. 

Q:  I will be away for an extended period of time. Can I have my water service disconnected?

A:   Please contact the County office at (780) 846-2244 and request a disconnect and date for reconnect. Please refer to the Water and Sewer bylaw for details on rates. 

Q:  I am installing a water softener. Where can I get information concerning the water hardness?

A:   Please refer to the Water Quality Analysis Reports for your hamlet.

Q:  I am moving into the County. How do I obtain a garbage bin?

A:  Garbage bins must be prepaid ($ 100) at the County office. Once paid, a bin will be delivered to your new home.

Q:  How is the water tested for quality and safety?

A: BACTERIA SAMPLE PROTOCOL = A water sample is collected once per week.  The sample is delivered to the Vermilion Public Health Office who in turn, forwards it to the Provincial Laboratory in Edmonton for testing. The sample is usually taken on a Monday from various locations in the distribution system and received by the Provincial Laboratory Tuesday morning. Testing requires a 24 hour period therefore, the results are usually available by the Wednesday. If there were a problem with a sample from a water treatment plant, the plant operator, an Alberta Environment office and the local Regional Health Authority would be immediately notified by the Provincial Lab.

A level of disinfection in the form of sodium hypochlorite (12% chlorine solution) is maintained in the treated water entering the distribution system. Testing is also performed at different locations in the distribution system to ensure the chlorine level is consistent with levels in the reservoir.

All wells are locked and monitored for contamination sources within the vicinity of the well head.

Please refer to the Alberta Environment link for further information.

Regulated drinking water in Alberta: http://environment.alberta.ca/apps/regulateddwq/

Drinking water guidelines: http://www.hc-sc.gc.ca/ewh-semt/water-eau/drink-potab/guide/index-eng.php

Blackfoot Water Utility

BLACKFOOT WATER UTILITY

Water Plant Information

The Water Plant was constructed in 2004. The Facility is located at the corner of 52nd St. and 52nd Ave. (LSD is NW-1-50-2-4W4). The plant provides drinking water to approximately 600 residents.

Groundwater sources are provided from three wells. The total flow is 28-30 US gallons per minute.

Raw water undergoes pre-chlorination (disinfection) as well as potassium permanganate dosage and proceeds to the contact tank for additional reaction time. It then flows through two filters containing greensand media and anthracite coal media. This media is effective for iron and manganese removal together with other dissolved metals as well as odour removal and improves taste. The filters are continuously recharged with potassium permanganate which renews the oxidation properties of the media.

Water storage tanks consist of two 20,000 US gallon capacity fiberglass tanks (approx. 120 m3 water).

The SCADA system was implemented early 2010. The system continuously monitors the Total Chlorine (disinfection mg/l), distribution pressure and pumps status, reservoir level, well pump status and building temperature. The system will send alerts and also allows access to current status and historical trends by remote desktop.

WATER ANALYSIS

2015 Report
2014 Report


Clandonald Water Utility

CLANDONALD WATER UTILITY

Clandonald Water Plant Information

The Water Treatment Plant underwent a significant upgrade in 2005 which included additional water storage and VFD (variable frequency drive) distribution pumps. The facility LSD is SW-17-53-5-4W4. The plant provides drinking water to approximately 150 residents and businesses.

Groundwater sources are provided from two wells located near the Treatment Plant.

The groundwater is pre-chlorinated and then flows through two filters containing greensand media and anthracite coal media. This media is effective for iron and manganese removal together with other dissolved metals, odour removal and improves taste. The filters are continuously recharged with potassium permanganate which renews the oxidation properties of the media.

Treated water is produced at 15 US gallons per minute. 

Water is stored in an underground concrete reservoir of 20,415 US gallons (17,000 imperial gallons) and one 20,000 US gallon fiberglass storage tank.

The SCADA system was implemented early 2010. The system continuously monitors the Total Chlorine (disinfection mg/l), distribution pressure and pumps status, reservoir level, well pump status and building temperature. The system will send alerts and also allows access to current status and historical trends by remote desktop.

WATER ANALYSIS

2015 Report
2014 Report


Islay Water Utility

ISLAY WATER UTILITY

The facility LSD is NW-9-51-4-W4W. The plant provides drinking water to approximately 200 residents.

Groundwater sources are provided from three new wells. The wells provide flows of 15 US gallons per minute, 12 US gpm and 15 gpm. One well can maintain the needs of Islay residents however, a second well will be activated in peak consumption periods. The third well provides the ability to alternate.

The water undergoes pre-chlorinated as well as potassium permanganate dosage and proceeds to the contact tank for additional reaction time. It then flows through three filters containing greensand media and anthracite coal media. This media is effective for iron and manganese removal together with other dissolved metals, odour removal and improves taste. The filters are continuously recharged with potassium permanganate which renews the oxidation properties of the media.

Water storage consists of an underground cement reservoir of 454 m3 or 100,000 imperial gallons capacity.

The SCADA system was implemented early 2010. The system continuously monitors the Total Chlorine (disinfection mg/l), distribution pressure and pumps status, reservoir level, well pump status and building temperature. The system will send alerts and also allows access to current status and historical trends by remote desktop.

WATER ANALYSIS

2015 Report
2014 Report


McLaughlin Water Utility

MCLAUGHLIN WATER PLANT

The facility LSD is SW-25-46-2-W4W. The plant provides drinking water to approximately 30 rate payers.

Groundwater is provided from the well directly east of the plant. Another well was added in 2003. 

Raw water entering the plant flows through two filters containing greensand media and anthracite coal media. This media is effective for iron and manganese removal together with other dissolved metals as well as odour and improves taste.   The filters are continuously recharged with potassium permanganate which renews the oxidation properties of the media. After filtration, the water is disinfected with a 1.3% sodium hypochlorite solution. 

The flow of treated water is 6 US gallons per minute.   

Treated water storage consists of a 10,000 US gallons concrete reservoir. The reservoir level is continuously monitored by a transducer which automatically signals the well pump to start and stop at specified set points.   

The SCADA system was implemented early 2010. The system continuously monitors the Total Chlorine (disinfection mg/l), distribution pressure, reservoir level and building temperature. The system will send alerts and also allows access to current status and historical trends by remote desktop.

WATER ANALYSIS

2015 Report
2014 Report

Rivercourse Water Analysis

 

Community Water Wells Info

COMMUNITY WATER WELLS INFO

PROCEDURE

Access to water is on a pre-paid system so you will need to arrange your account and payment in advance.  Please contact the County Office. The current rate is $3.00/m3 for agriculture and $5.60/m3 for commercial use.

The Community Water Well Tank Loader Facilities have been converted to operate on a PIN Pad operations system. In order to access water, you must enter a four-digit PIN number.

STEP 1

Enter Number 1 or 2 to select truck or barrel fill hose.

STEP 2

Enter your three-digit access code.

STEP 3

Enter your four-digit PIN number.

1 cubic metre = 220 gallons.

ATTENTION

Community Water Well Tank Loader Facilities have been established throughout the County of Vermilion River in an effort to help minimize the devastating effects drought has had on the region in the past years.

The intent of these facilities is to provide reliable sources of water for fire protection services, municipal operations, and agriculture activities.

Alberta Environment issues the individual facilities a water diversion license. The water diversion license ensures that the producing aquifer is protected from overuse.

WATER TESTING REPORT

2018 PV & Preston
2017 Alcurve, 640, & Riverton

COMMUNITY WELL LOCATIONS

Paradise Valley: Hwy 897 & TWP 474
SW 36-47-3-W4M

Preston: TWP 480 & RR 62
NW 35-47-6-W4M

Alcurve: RR 12, between TWP 522 & 520
NE 3-52-1-W4M

Riverton: RR 35, between TWP 542 & 544
SW 20-54-3-W4M

Highway 640: Hwy 640, between RR50 & RR 51
NE 12-55-5-W4M

 

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