Report A Concern


Please let us know of any questions or concerns you may have regarding any aspect of our operations. You may also contact our office and ask to speak with our CONCERNS TRACKER staff member.


Note that these online inquiries are not monitored outside of regular business hours (Mon-Fri 8:30 am - 4:30 pm).  If you are reporting an emergency, please use the AFTER HOURS ONLY Emergency phone number 780.846.2929.


If you wish to receive a response to your feedback or inquiry submission please provide your name and contact information (NAME, EMAIL, PHONE & LAND LOCATION (if in the County) are mandatory in your message in order for us to respond directly to you). The County cannot respond to or investigate anonymous submissions.


The personal information that you provide to the County of Vermilion River is collected under the authority of the Freedom of Information and Protection of Privacy (FOIP) Act - section 33(c).  The information will be used for the purpose of responding to your message and helping us get the information you requested.  Collected personal information is protected from unauthorized access, collection, use, and disclosure in accordance with the FOIP Act and can be reviewed upon request subject to the provisions under the Act.

Questions regarding the collection of personal information can be directed to: 

FOIP Coordinator, phone: 780-846-2244, email:


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