Emergency Preparedness


2020-08-04 Media Release

2020-03-30 Media Release

2020-03-17 Media Release

2020-03-14 Media Release


County of Vermilion River reopening plan 

The County of Vermilion River will be reopening its facilities to in-person public access Wednesday, August 5, 2020.


"We are working hard to put a plan in place to reopen County facilities.  We are carefully planning how to best implement protocols that will protect the health and safety of the public and staff and limit the spread of COVID-19," said Harold Northcott, Chief Administrative Officer for the County of Vermilion River.


County Administration has implemented numerous health and safety measures prior to reopening to the public, such as plexi-glass barriers and increased cleaning and sanitization measures.  Visitors to the County facilities will be required to use available hand sanitizer entering the building, follow physical distancing requirements, and sign in at reception to ensure contact information is available for notification purposes should an infectious transmission occur.  Optional masks will be provided.  There will be no access to public washrooms located inside the County facilities.  Visitors are urged to stay home if they have flu-like symptoms such as fever, cough, runny nose, sore throat or shortness of breath; if they have travelled outside of Canada in the last 14 days; or if they have been in close contact with a confirmed or probable case of COVID-19.


Citizens are encouraged to continue doing business with the County by phone, email or fax whereever possible.  Citizens can contact the County by phone at 780-846-2244, by email at office@county24.com or by fax at 780-846-2716.  Office hours are Monday through Friday, from 8:30am - 4:30pm.  However, if you do need in-person service or a meeting with staff, please call ahead to make an appointment.


Citizens are also encouraged to make bill payments using the following options:

  • Online payment through your bank
  • On the County's website by OptionPay Credit Card
  • By mailing a cheque or leaving it in the drop box at the front foor of the County Administration Office




Business Continuity


Payments to the County can be made:

  • via online banking at your banking institution
  • on the County's website by OptionPay Credit Card
  • by mailing a cheque or leaving it in the drop box at the front door of the County Administration Office


The Finance Department has developed modified work flows to ensure the accounts payable process is not disrupted.  This means that despite the current situation all vendors will be paid on time.  Should you notice any disruptions, please email us at payables@county24.com.


Public Works

Any utilities concerns (such as line breaks) can be directed to the office at 780-846-3309 or the after hours emergency line 780-846-2929.

Continue to place any concerns via the Report a Concern on our website or by calling the office at 780-846-3309.

All crews are continuing to work as normal - roads are being monitored with regards to Road Bans and the impending spring thaw.

Permits are still required to travel County roads.  Although the office is currently closed to the public, you can sign your permit via fax or electronic signature via email.


Planning & Development

Customers are all encouraged to call, email or fax in permit applications and questions. mharvey@county24.com     office: 780-846-2244          Fax 780-846-2716

Please visit the Safety Codes page for:

  • Inspection Procedures During the COVID-19 Pandemic
  • Modified Inspection Process During the COVID-19 Pandemic



Spring rat checks will be postponed until after the pandemic in order to comply with social distancing.



The COVID-19 crisis affects us all, including our animals, more information and resources can be accessed through the SPCA Help For Animals.  To report an animal in distress, call 1-800-455-9003. 

The Alberta SPCA recommends pet owners have the following:

  • 14 day supply of food and other supplies for animals
  • 14 day supply of pet medications
  • a plan for who will take care of your animals if you become sick

Caring for livestock could be a challenge for anyone who becomes sick with COVID-19.  The Alberta SPCA encourages farmers to plan ahead.

  • develop a plan on who will take care of your animals if you become sick
  • have feed on hand to get you through until the end of May
  • have a minimum 14 day supply of medicine on hand



All playgrounds in the County of Vermilion River are now open to the public.  Click here for the notice.



Fire, Emergency and Protective Services response levels are unaffected by the public closure of our facilities.  Fire Permits can be obtained by calling the office at 780-846-2244 or emailing jlevesque@county24.com.


Enforcement Services

Enforcement Services response levels are unaffected  by the public closure of our facilities.  Calls for service are being assigned and officers are patrolling County roads.  To protect health and safety of Albertans, law enforcement agencies now have full authority to enforce public health orders and issue fines for violations.  Read more here.


Transfer Sites

Currently, all transfer sites are open for regular business hours.  Patrons are asked to maintain social distancing when visiting the site.  Staff are happy to answer any questions and direct you to the correct compound for disposal of your waste.  Until further notice, the Vermilion Transfer Site Scale House is closed to the public.  The speaker at the scale is operational and questions can be asked at the window.  For now, residential pickups will continue as scheduled, but that may change depending on our contractor's staffing levels.  



Currently, Council Meetings remain on schedule and will convene via an online platform.  Links will be posted on our website when they are available.



2020 Provincial Government Education Property Tax Deferral - Equivalent

2020 Provincial Government Education Property Tax Deferral - Six Months




Relaunch Resources

Alberta's Relaunch Strategy - A safely staged COVID-19 recovery plan to relaunch our economy.

Alberta's Relaunch Strategy puts safety first while gradually reopening businesses, resuming activities and getting people back to work.  While we face a long road to recovery, there are signs our collective efforts are helping slow the spread of COVID-19.  We must ensure the sacrifices we have already made are not wasted.  To be successful, we must stay vigilant to slow the spread: follow public health measures, practice physical distancing and good hygiene and continue acting responsibly.


As businesses prepare to reopen as part of Alberta's relaunch strategy, resources are available to help keep you, your staff and your customers safe.  All workplaces are expected to develop and implement policies and procedures to address COVID-19.  Learn more at alberta.ca/biz-connect.aspx


Federal and Provincial Financial Aid

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.


The Alberta Government will provide immediate financial relief to Alberta's families and vulnerable populations.


All individuals are encouraged to keep up to date on the latest developments throughout Alberta by viewing official information that can be accessed through the Government of Alberta's Website: https://www.alberta.ca/coronavirus-info-for-albertans.aspx


24 hour call number for COVID-19 - Call Health Link 811 or https://www.albertahealthservices.ca/findhealth/service.aspx?Id=1001957


Connection & Prevention

Please access our COVID- 19 Resource List for supports including: food security, mental health, social/health programs, violence, and crisis intervention.


Vermilion Food Bank - drop in for pickup at Holy Name of Jesus Catholic Church (4620-53 Ave. Vermilion) on Fridays, 1-3pm. To find ways to donate, click here.


Supports for farmers and agri-food businesses 

FCC COVID-19 Support Program

Text4Hope - Supporting Mental Health & Wellness in a Time of Stress & Isolation

Help Prevent The Spread

COVID-19 (Government of Canada) 

Economic Developers Alberta COVID-19 Business Impact Survey







Being Prepared

There are a variety of local emergencies that could impact our municipality - weather related emergencies, such as wind storm, winter storm, or tornado, as well as events such as wildfires or flooding.  Here are some resources that can help make sure you and your family are prepared:



Emergency Kit Checklist

72 Hour Emergency Prep Guide

3 Steps to Being Prepared

Severe Storms - What to Do Guide

Power Outages - What to Do Guide

Flooding - What to Do Guide

Farm Animals & Emergency Prep Guide 

Related Links